drone: n.

Ignorant sales or customer service personnel in computer or electronics superstores. Characterized by a lack of even superficial knowledge about the products they sell, yet possessed of the conviction that they are more competent than their hacker customers. Usage: “That video board probably sucks, it was recommended by a drone at Fry’s” In the year 2000, their natural habitats include Fry’s Electronics, Best Buy, and CompUSA.